Mission Statement: Fortside delivers solutions that make your insurance problems go away.
Our Service Philosophy
Fortside is first and foremost a service firm that happens to be in the insurance industry. We want our clients to feel confident in their insurance product. We understand that service is often measured by response time so we endeavor to have answers to you inquiries in minutes, not days. Our philosophy is: the less time you think about insurance, the better job we are doing.
Fortside personnel bring Fortune 500 experience to every one of its clients. This experience is important when negotiating renewals, reviewing contracts on your behalf, and servicing your daily needs. Every client, regardless of size deserves the attention to detail and technical expertise that is expected of fortune 500 clients.
Like many of the business we work with, Fortside was started at a kitchen table. I had zero clients and no experience running a business. But I knew I was in an industry where meeting a client’s expectations was often “good enough” to be successful. And I had my sights on differentiating myself by exceeding client expectations. Not exactly revolutionary, but surprisingly hard to come by.
I started my insurance career at AIG where I was underwriting insurance programs for fortune 500 companies. After 5 years I moved to the brokerage side to get closer to the decision maker, the client. It was at Integro Insurance Brokers that I learned holistic program design, coverage analysis and the importance of delighting clients. I wanted to bring this combination of experience to small & midsized businesses and individual families, which brings me back to my kitchen table.
I graduated from the University of Pennsylvania in 2002 where I was a Diplomatic History major and a proud member and captain of the Varsity Soccer team. I received my MBA from Fordham in 2009. Outside of insurance I am focused on growing , of which I am a founding member of the Philadelphia program and current board member. But the main source of joy in my life is my wife and two kids.